We service Hybrid and Electric Vehicles!

5

I have been using Small World Auto Repair for 50 years. The mechanics there have always done a great job taking great care of all of my cars over the years The staff are friendly, responsive and help me keep on track of needed service and repairs. I wanted to highlight the fact that I bought a 2007 Hyundai Santa Fe in 2008 with just 11,000 miles on it at the time. Earlier this month, with diligence on my part and excellent service on the part of Small World, that 2007 Hyundai went over 300,000 miles and is still running great. Yes, there have been a number of large repairs over the years, but I love my SUV and our teamwork keeps it going strong. Thank you Small World Auto Repair!!

5

Got in without even having an appointment. Saved us money on a few items we weren't even aware of and explained the maintenance that needs to be done in the future. They got the work done a day earlier than originally quoted. This is why I've been coming to Small World for the last 20 years!

5

We have been taking our cars to Small World for over 40 years. During that time their service has always been great even after changes in ownership. Their work is top notch and guaranteed. The most important reason we keep going back is they are honest and trustworthy. I have had other side work done on our cars, like tires, and been told there are issues that need to be fixed. I say thank you, and go right to Small World where I get the truth. Would you be surprised to know that some well-known shops that promote their reliability aren't trustworthy? We have saved so much money going to Small World. Small World will also work with you to get work done that they can't do, or can't get done in the timeline you need. For example, recently wanted to either polish the headlight lenses or replace the whole assembly. They suggested Olsen's Auto Glass. Olsen's cost twice as much as another establishment nearby, but at $100 it was a great price, and since we knew it would be done by pros recommended by Small World, we chose them. We are so glad we did. It was quick and the workmanship was great. But the cherry on top was when we paid and asked how long it would be until we need to polish them again. Everywhere you look you are told polishing will only last 6 months to maybe 2 years before needing to be redone. Olsen's said they guaranteed their work for the life of the time you own the car. 3 years, 5 or more, just come back and they'd re-polish them. Wow. Small World could have done polished the lenses, but they sent us to a better place even though it meant sending business elsewhere. And when we wanted to reupholster the driver's seat in our son's Subaru recently, they gave us the most affordable way to get it done; find your own seat at the wrecking yard and they'd swap them out for a fair price. That's when the electrical complications came in and the car started throwing codes. Even though we created the problem by providing a seat that was supposed to be a match, they found the wires that needed to be addressed and patiently worked with us to repair everything at the original quote even though it took them much more time to finish the project. That's how they treat their longterm customers. And I can't overemphasize how important it is to get an inspection on a used car you may be buying. We brought several cars in that we'd been looking at for our son and they gave us the honest information we needed to make a decision. It cost $450 for the inspections, but each of the cars we brought in seemed great until you looked under the hood and the frame. You don't want to buy car that looks good but will need significant work soon after you buy it, or worse be unsafe due to bent framework from an undisclosed accident. When we found the right car, they said this is the one, it's a solid car that won't need any work for years. And it hasn't. There was a small problem a few months after we bought it when one of the door locks started acting up, but they said they'd fix it for free. That's service. That's supporting local businesses and building relationships. They even have a shuttle to get to work and back again to get your car. Go to Small World.

5

Great service

5

The folks at Small World Auto are friendly, helpful, and they really care about your car being in the best shape in can be

Thank you for the wonderful feedback, Sawyer! Our team at Small World Auto is dedicated to providing top-notch service and caring for our customers' cars. We're thrilled to hear that you had a positive experience with us. If you need anything else, don't hesitate to reach out.

- Small World Auto Repair
5

Excellent customer service and auto repair. Thank you.

We are delighted to hear that you had an excellent experience with us, James! Thank you for your kind words. Your satisfaction is our top priority and we look forward to serving you again in the future.

- Small World Auto Repair
5

I’ve been a customer for quite some time now. Jarrod and his team are exceptional at what they do and the knowledge they have is top notch. I’ll continue to bring my vehicles here for excellent service.

Thanks for the 5 star review Aaron. Thanks for being a great customer!

- Small World Auto Repair
5

This is a place you can trust!!! They could have replaced part after part on my daughters vehicle and Nickle and dimed her to death. Instead they advised me not to put another penny in it because it was simply a bad move. You don't find integrity like this everyday as I've learned through other nearby auto shops. Thank you all very much and especially Jaimie for keeping me informed and explaining the though process behind his opinion, it saved me lots of money on needless work! Thank you Jaimie Semper Paratus! Eric and Mckenzie

Thanks for the great review Eric. Hope you are able find a great car for Mckenzie while she is in college here in Eugene. Semper Pratus!

- Small World Auto Repair
5

Great customer service!!

Thank you for the 5-star review, Shane! We are thrilled to hear that you had a great experience with our customer service team. Your satisfaction is our top priority, and we are here to help whenever you need.

- Small World Auto Repair
5

Some of the nicest people ever, great techs great service

Thank you, Kevin, for the 5-star review! It's fantastic to hear that you had such a positive experience with us. We always strive to provide excellent service, and it's wonderful to know that our team made such a great impression. We look forward to serving you again in the future!

- Small World Auto Repair
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