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Small World Auto Repair

Eugene Auto Repair

818 reviews
Call Us: (541) 228-9774
5

I feel that Marty and Nick run a great crew of technicians who really put customer service first. Cost and options are discussed up front to minimize surprises and work is all completed in a most timely fashion. I honestly and highly recommend these folks to service your vehicle. Having service done on today's computer driven, fuel injected vehicles is much more complex than on the older carburated ones, so it all comes down to trust. I have that trust in Small World Auto.

5

As Always, excellent work and done quickly.

5

Excellent

5

Honest and thorough work as usual!! Great job!

5

Thank you guys for your extremely professional and honest approach.

5

Everyone who worked there was great. I got a H3 and totaled it last May. I came here to replace and felt so excited for the H2. It ran great for 2 months. I bought a truck from this place that needed 10,000$ worth of work to it. New engine, transmission, drive line just to name a few things. I was so disappointed that this place didnt see any of these problems. Needless to say that the bank just came and picked it up. No was was I going to pay 13,000$ for a truck that need that much in work. No way.

1

LEFT MY CAR UNLOCKED IN THE LOT

Jage, Thank you for taking the time this morning to talk with me on the phone about this issue. I would also like to apologize again for any stress or inconvenience we have caused you. Customer feedback good or bad is important to us without it we wouldn’t know when we failed to meet your expectations or our goals to provide you with the best Automotive Repair experience. I have met with all my employees and discussed your issue and have put into place new procedures to make sure it will never happen again. If I can assist you any further with this matter, please let me know Sincerely, Marty

- Small World Auto Repair
5

Contacting me by text message worked great . Sending me a PDF that I could check and examine my estimate was awesome. Always a pleasure doing business!

5

Brought my truck in as i was recommended to small world auto and they got back to me very quickly as to what the problem was. Got the truck back quicker than expected and when I got home the radiator blew a two inch hole in it(I believe at no fault to small world). They came and picked up my truck and to my great surprise threw in a new radiator free of charge. I would highly recommend them to my friends and family for great communication, honest and quick service.

5

They got my car in quickly and the actual service was only about 1/2 hour. The staff are always friendly and helpful.

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