Just got off the phone with them. Not sure why google is saying that they offer services on parts such as a wheel bearing knuckle where it says online that they will, if I may, in ever such a courteous and practical fashion quickly use their press to press out an old bearing for a $30- $50 fee. Oh, how hospitable! Too bad when I called they said they don’t do that, they close their machine shop down and “only use their presses for cars they have in their… POSSESSION. Oh wow, a mechanic shop that works on cars in their possession… way to go out of your way for the customer! Hopefully google stops suggesting you guys as a hospitable, courteous shop now. I wonder what would happen if I dropped my WHOLE car off, hmmmmm? Would these “experts” find more repairs that just “needed” to be done, hmmmmm, would they need to hold the car a week or two while they continued investigating based on their “expert” opinion, hmmmmmmmmm. Let me think… no let me think longer. Hmmmmmmmmmmmm
We’re sorry Google provided outdated information and understand that discovering a business has changed its services can be disappointing. To clarify, our machine shop is no longer open to the public, and we only perform press work as part of a complete repair on vehicles currently at our facility—a fairly standard policy for safety and liability reasons. Had you brought in your “WHOLE car,” we would have inspected the specific concern, provided an estimate, and obtained your authorization before performing any repairs. Despite the assumptions in your review, we do not invent repairs, perform unauthorized work, or unnecessarily keep vehicles for weeks. We appreciate the reminder to update our online information and hope this clarification resolves some of the mystery.
- Small World Auto Repair